MANPOWER PLANNING, WORK ENVIRONMENT AND SERVICE DELIVERY IN OGUN STATE HOSPITAL MANAGEMENT BOARD
ABSTRACT
The problematic situation of developing societies to retain their medical personnel given their inability to institute viable manpower plan and conducive work environment that should be suitable for the fulfillment of the lofty aspirations of medical personnel is what necessitate the study. Hence, the study investigated the relationship between manpower planning, work environment and service delivery in Ogun State Hospital Management Board (OGHMB). Three hypotheses were formulated and tested for the study.
The main instrument used for this study was questionnaire and interview administered medical and non-medical personals of the board randomly selected from ten hospitals in five zones in Ogun State. This study adopted both quantitative and qualitative research designs, while Product Moment Correlation Coefficient (r) and regression to test the stated hypotheses.
The finding of this study revealed that in the ten hospitals of the zones in Ogun State the goal of hospital are clearly stated, they fulfill project requirement by deploying the required workforce in their area of specialization and manpower, there is also a positive relationship between manpower and service delivery in the hospital. It was also revealed that manpower and work environment have significant effect on service delivery.
Based on these findings, the researcher therefore recommended that the health sector must embark on radical reorganization of its objectives and aims which must primarily cater for the welfare of its personnel which is fundamental to service delivery and therefore redirect the public perception on the place of government hospitals as not just death traps but as a reliable solution to all form of health challenges.
Keywords: Manpower Planning, Work Environment, Service Delivery, Motivation, Recruitment, Promotion.